Shipping and Returns

We process and ship all orders from Berlin, Germany. Delivery vary depending on your location. Please note that delivery times may be affected by factors like customs procedures or unexpected delays. We are committed to delivering your order promptly and thank you for your understanding.

Kindly be aware that any applicable customs duties or government fees are the customer's responsibility and must be settled at the time of delivery.

We strive to deliver your orders as quickly and safely as possible, no matter where you are!

Shipping

We take great care in ensuring your cards arrive in perfect condition. Each card is carefully crafted by hand, ensuring exceptional quality and attention to detail. All orders are securely packaged in bubble-lined envelopes to provide maximum protection during transit.

You can choose between two delivery options:

• With Tracking: Allows you to monitor your package every step of the way.
• Without Tracking: A more affordable option without detailed shipping updates.

Delivery times are as follows:

• Within Germany: 4-6 days
• Within Europe: 6-8 days
• Worldwide: 12-18 days

Returns

We do not accept returns on printed items as they are custom creations made specifically for you. Each design is uniquely crafted based on your input, making it non-refundable and non-exchangeable. Please review your order details carefully before confirming. If you have any questions or concerns, feel free to contact us prior to placing your order.